In the event of pet illness or other medical emergency, clients pet will be taken to its preferred vet clinic after hours, weekends and holidays to an emergency clinic. At all times Corks Critter Care will attempt to notify the client. Pet sitter has permission to authorize any care the vet deems necessary for pet’s health, safety and survival. Client agrees to make arrangements with their vet prior to departure to make financial arrangements for any unforeseen emergency care.
Corks Critter Care Home & Pet Sitting Services makes no claims to offer veterinary services and any veterinary/medical concerns will be referred to the veterinarian of the client’s choice.
Corks Critter Care Home & Pet Sitting Services does not diagnose prognose or make therapy decisions or perform procedures outside the realm of a home-care service.
It is suggested that CLIENT have a credit card on file with the pet’s veterinarian in case of emergencies
3rd Party Policy
Corks Critter Care Home & Pet Sitting Services is bondable (bonded) and maintains high standards of honesty and integrity.
Corks Critter Care does not recommend job sharing. Corks Critter Care is fully licensed, insured and bonded, however, insurance and bond cover our business employees only. Due to insurance All requests must be discussed with the owner of Corks Critter Care and may require a waiver of insurance and bonding protection provided by Corks Critter Care. In this case, Corks Critter Care can assume no liability for any damages or losses to your home or pets.
If Third Parties (friends, relatives, neighbors, etc) have access to the clients home during the pet care services, the client must disclose to Corks Critter Care in advance all the names, phone numbers, times and dates that they are stopping by as well as any job responsibilities they may have. The client must also notify the Third Parties that Corks Critter Care has sole responsibility for all animal care related services.
Visitors will not be allowed in the home unless specific directions and permission have been received from the client.
Corks Critter Care will not hesitate to notify the police if any undisclosed third Parties are found on the client’s property. The police will be called on all intruders or suspicious acts without exception.
All Third Party services, such as housekeeping, yard maintenance, repairman, window washers, etc. must be either canceled for the duration of the booked services with Corks Critter Care or the client signs a waiver that limits our liability should problems arise.
Keep in mind this policy is due to the safety of the pet sitter, your pets, home, bond and insurance liability.
Keys are given to Corks Critter Care at the time of the initial visit. Keys are coded, kept on file in a secure location and in a locked safe when not in use in anticipation of future assignments. If Corks Critter Care is expected to pick up or drop off keys there will be a $20 service fee.
Any keys arranged to be left behind in a hiding spot or mailed back after our last visit, we will not be personally responsible for if they go missing. Should keys become unusable, lock malfunction or client fails to leave a key or for any other reasons beyond our control, Corks Critter Care has the authorization to hire a locksmith to gain entry into a client’s home on the client’s behalf. The client will be responsible for all expenses incurred and reimburse Corks Critter Care upon return.
Notification of Clients Return
You will be expected to notify Corks Critter Care when you return by leaving an email at (firstname.lastname@example.org) or voicemail message at 403-807-6866. If we don’t hear from you within a reasonable period of time, we will try to contact you by phone and if we are unable to make contact, we will make a visit and client will be responsible for any charges thereafter.
There is a $20 initial visit fee and a holiday surcharge of $5 per day for any civic holidays. Payments are due prior to start of services to Corks Critter Care and are made either by cash, check or email transfer (email@example.com). The payment options are:
Option A: A minimum deposit of 50% of the total cost to be paid at the time of Initial Visit. The remainder of 50% to be left for the sitter on the day of the first visit.
Option B: Full amount is paid at the time of initial visit.
All other future bookings with Corks Critter Care payments are paid in full before the services begin or on the first day the services begin.
There will be a $40.00 charge for all returned checks. If Client requests to extend service, the client guarantees payment at the same rate for all services provided upon return. Our pricing is subject to change at any time.
If you wish to tip the pet sitter, please write a separate check in the pet sitter’s name or leave cash for your sitter.
Corks Critter Care Home & Pet Sitting Services accesses all available multi-discipline services to ensure quality care.
Corks Critter Care Home & Pet Sitting Services honors confidentiality for both clients and company.
Corks Critter Care Home & Pet Sitting Services holds the animal, client, and personal safety as top priority.
Corks Critter Care Home & Pet Sitting Services does not misappropriate funds or belongings and holds honesty and reliability to be of utmost importance.
Corks Critter Care Home & Pet Sitting Services reserves the right to deny service or terminate service because of safety concerns, financial concerns or inappropriate or uncomfortable situations.
In extreme weather, pets will be cared for as safely as possible. Dog walking services are subject to cancellation depending on the weather.
This ensures the safety and well-being of both your pet and the dog walker. Corks Critter Care will only let your dog(s) outside to do their business when the weather is suitable.
This Policy may be executed in counterparts, with the same effect as if both parties had signed the same document. All such counterparts will be deemed an original, will be construed together and will constitute one and the same instrument.
Entire Agreement; Amendment
This policy constitutes the entire understanding between the parties and supersedes all proposals, commitments, writings, negotiations, and understandings, oral and written, and all other communications between the parties relating to the subject matter hereof. These policies may not be amended or otherwise modified except in writing duly executed by all of the parties.
These Policies will be binding upon, and inure to the benefit of, each of the parties hereto to the extent applicable to them and their respective successors and assigns.
The client has read these entire Policies, fully understands the contents hereof, has had the opportunity to obtain independent advice as to its legal effect, and is under no duress or obligation of any kind to execute it. This Policy reflects the mutual understanding of the parties with respect to all subject matter addressed herein and will be construed accordingly.
Disclaimer Legal – Disclaimer
The information provided in the Policies and Guidelines section of the Corks Critter Care Pet & Home Sitting Services website is accurate at the time of posting. While every effort is made to ensure the accuracy of the information provided, all content is subject to change without notice.