Contact Us
Request a quote or register as a new client. Tell us about your pet's routine and we'll confirm availability.
Client Portal
CorksCritterCare's secure online portal lets you schedule services, view report cards, pay invoices, and communicate with your Custodian — anytime, from anywhere.
Invite only: We create your account and send you a secure invitation link to get started.
How It Works
Three simple steps to get started. For holidays we recommend booking at least two weeks in advance.
Request a quote or register as a new client. Tell us about your pet's routine and we'll confirm availability.
We schedule an in-home orientation with you and your pet before the first service so everyone is comfortable.
Receive daily photo updates and notes while you're away. Confirm your return and your key is returned or held securely.
PayPal, Stripe, cash, and Interac e-Transfer accepted. Pricing is finalised during your orientation visit based on your pet's needs.
Why the Portal
Our client portal eliminates the need for handwritten notes, texts, and emails — everything is safe, organised, and accessible from any device.
All client information and pet instructions are safely stored in one encrypted system — accessible from anywhere in the world.
Book, cancel, or modify pet care visits. View your personal service calendar and see all upcoming and past service confirmations.
Time-stamped report cards, photos from every visit, and educational resources stored in your portal files and folders.
Portal Features
If you leave detailed care instructions, we enter all of it into your portal profile so it's available every time you need us.
Using the Portal
We create your account and email you a secure invite link. Save the app icon to your phone home screen for instant access.
Book, change, or cancel pet care online. Add notes, confirm upcoming visits, and review invoices in one place.
Check report cards, photos, and care notes after every visit. Keep your pet profile current at any time.
FAQ
Your user ID is the email address you used when signing up for service. Your password is the one you created during registration. You can reset it at any time if forgotten.
Accounts are invite only. Contact us and we will create your account and email you a secure invitation link to get started.
No. The portal is a Progressive Web App (PWA), meaning you only need a web browser and internet connection. No installation required. When prompted, save the icon to your home screen for quick access.